Develop a mixed reality installation to provide guided group navigation or free-roaming interaction with immersive exhibits.

Overview

Make Real was approached by TEQ4 to form a team with a range of subject matter experts and content specialists to develop a concept prototype for a new mixed reality museum installation experience to be showcased at the Kravis Discovery Centre, part of the Gilcrease Museum in Tulsa, Oklahoma.

The purpose was to show how the collection of over 4,000 artefacts from indigenous peoples of the Americas could be brought alive through a mix of technologies, to create a unique interactive and immersive educational attraction.

The tablet application forms the centre of the experience, acting as a grouping and navigation guide tool for visitors, whether following a prescriptive path of discovery, or a free-roam mode allowing them to uncover their own stories of the artefacts held within the museum.

Challenges

Over 70 networked Android tablet devices had to be instantly accessible to visitors, via the unique tablet wall display housed within the Welcome Centre.

Mixing old, existing and new technologies meant that multiple failovers, fall-back stacks were put into place in case of device conflicts, allowing graceful degradation of features without impacting the visitor experience.

Wide potential age-range of museum visitors meant that content had to encompass a number of educational levels with clear interaction and user flow, user tested in-house and on-site with a range of appropriately aged test subjects.

Technical capabilities and understanding of day-to-day operative staff on-site meant that the final system deployed had to be simple to manage, in terms of starting, stopping and resetting devices, as well as provision of customised welcome messages and admin tablets.

Impact

The test phase was a huge success leading to further funding and allowing the museum to expand the space and wide range of exhibits and collection of artefacts held within.

Make Real helped TEQ4 with the next development and deployment phase.

It is continued to be used by visitors of the Kravis Discovery Center to help them uncover their own stories of the artefacts held within the museum.

This was a complex multi-faceted project. We were deliberately ambitious in demanding complex functionality from the system but with a simple to follow guest experience. We needed all of the team members to deliver comprehensively on their scope and bring their own unique experience to the project. Make Real have been an excellent project member in that regard. Their extensive experience in similar complex software implementations has been invaluable and they worked with us throughout the process to define, develop, test and implement what has proven to be a slick and robust guest experience.

Martin HoweFounder & CEO, TEQ4

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